The intention of the review is to ensure the Consumer Code retains and builds upon the strength of its current requirements and supports the home building industry in maintaining high standards and best practice for consumers. It is anticipated that any changes to the Consumer Code will be implemented in 2016.
The views of home builders, trade bodies and all other stakeholders are invited with the closing date for responses being 31 October 2015.
The Consumer Code was created by collaboration between NHBC and MD Insurance Services Ltd (trading as Premier Guarantee and LABC New Home Warranty). These organisations agreed that builders and developers registered with them are required to adopt the Consumer Code.
Whilst the Consumer Code is a voluntary code of practice, its requirements are mandatory for those that are participating in it and participation is mandatory for developers offering the above warranty schemes.
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